Safeguarding Policy​

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1. Purpose

 

We are committed to creating a safe, respectful, and inclusive online learning environment. This policy outlines how we protect students—especially children and vulnerable individuals—from harm, abuse, neglect, and exploitation.

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2. Scope

 

This policy applies to:

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• All students, especially those under 18

• Parents and guardians

• Staff, tutors, contractors, and volunteers

• Any third parties interacting with students via our platform

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3. Guiding Principles

 

• Zero tolerance for abuse of any kind

• Child-centred approach that prioritises safety and well-being

• Transparency and accountability in all safeguarding practices

• Compliance with Hong Kong’s Personal Data (Privacy) Ordinance and international child protection standards

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4. Staff Responsibilities

 

All staff and tutors must:

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• Complete safeguarding training annually

• Follow our Code of Conduct when interacting with students

• Report any concerns or incidents immediately to the Designated Safeguarding Lead (DSL)

• Maintain professional boundaries and avoid private communication with students outside approved channels

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5. Protection of Children

 

• Parental or guardian consent is required for students under 18

• Tutors must avoid one-on-one unsupervised sessions unless explicitly approved

• All virtual classes are monitored or recorded for safety and quality assurance

• Any inappropriate behaviour or content must be reported and investigated promptly

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6. Reporting and Response

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• Concerns can be reported via email, phone, or our secure online form

• The DSL will investigate and take appropriate action, including notifying relevant authorities if necessary

• We maintain confidentiality and protect whistleblowers from retaliation

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7. Online Safety Measures

 

• Secure platforms with encrypted communication

• Age-appropriate content and moderation tools

• Clear rules for student behaviour online

• Guidance for parents on supervising their child’s online learning

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8. Recruitment and Vetting

 

• All staff undergo background checks prior to hiring

• References and qualifications are verified

• Tutors must sign a declaration of commitment to safeguarding principles

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9. Policy Review

 

This policy is reviewed annually or when significant changes occur. Updates are communicated to all stakeholders.

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10. Contact Us

 

If you have any safeguarding concerns or questions, please contact our Designated Safeguarding Lead (DSL) at communicationwithzz@gmail.com